Shipping Deadlines

Stocking Dealer orders will generally ship out within one business day on in-stock items.

Carriers
AroticsGames.com ships by UPS, FedEx or USPS for domestic and international orders. Unless otherwise specified, orders will be shipped by standard UPS Ground service or USPS. Please note that certain product that is classified ORMD will not be shipped by air under any circumstances. 

Free Freight

AroticsGames.com provides free ground shipping to on standard shipments in all the world. Free freight only includes transportation fees and does not include fees such as lift-gates, hand unloading fees, redelivery charges should the first attempt be unsuccessful, or other assessorial shipping fees. These fees will be re-invoiced to the recipient  You may deduct the transportation freight charges when invoices are paid within terms.  All other orders will be charged competitive shipping rates. AroticsGames.com will add freight charges to the customer's invoice for all orders, unless otherwise specifically agreed to before the order is shipped. 

Backorders

Backordered items will incur freight charges if the shippable amount is less than $100.

Dimensional Weight

When the billable weight of the order exceeds the actual weight, we calculate freight charges off the billable weight instead of the actual weight.  UPS explains Dimensional Weight 

International Shipments

Please note:

1)   Certain products and brands distributed by AroticsGames.com are not available for export. Check with our website or your sales representative for details.

2) AroticsGames.com is not responsible for estimating, or paying Customs Duties, Fees, Taxes, and or Brokerage Costs. 

Intercepting packages

AroticsGames.com cannot intercept packages shipped by USPS, UPS SurePost or FedEx SmartPost.  While every attempt will be made to intercept UPS packages, there is no guarantee UPS will be able to recall, reroute, or change the ship method due to where the order is within the UPS system.  A $10 fee will be charged for all successful intercepted packages.