Shipment, Payments, Warranty and Products Informations:
We provide free worldwide shipping with no minimum purchase required for all orders.
You can also choose your preferred shipping methods on the payment page.
Remarks: For EMS, Expedited Shipping, you should pay the extra shipping fee.
|shipping method||Countries||Identification No||Estimated delivery time|
United States, Canada, Netherlands, Spain, Germany, France, Italy, Japan, Republic of Korea, United Kingdom,
Australia, New Zealand, Singapore.
Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland.
|To include||10-15 days|
|SME||All countries||To include||days 5-12|
|Fast shipping||All countries||To include||3-7 days|
|Fast shipping + EMS||Brazil and Russia||To include||10-15 days|
|FedEx||All countries||To include||3-7 days|
* Express shipping cannot be used for post office box addresses
The shipping time mentioned above refers to the estimated time of business days that shipping will take after an order has been shipped. Business days do not include Saturday / Sunday and public holidays.
These estimates are based on normal circumstances and are not a guarantee of delivery times. We are not responsible for failures or delivery delays resulting from force majeure events, such as natural disasters, bad weather, war, holidays, customs matters and any other event beyond our direct control.
All payments made through the AroticsGames.com website are 100% secure and encrypted. Our servers protect the privacy and data of our customers around the world. It is possible to make online payments by credit card and paypal.
In order to protect your privacy, we guarantee to send your products in a safe condition. The product will be packed with a yellow bubble airbag / plastic bag to avoid damage in transit.
Full refund if the item does not match the description or is defective.
All products are 100% brand new, workable and carefully checked before shipping.
All products are made of medical grade material, 100% safety, harmless to the body, (it is normal for you to smell a slight smell upon first opening, because the product has been in sealed package for months. Please clean and dry it of course, the smell will soon disappear.)
About the shipment
We will ship the order in 3 to 5 business days. Delivery times vary in different countries and will be affected by weather conditions, public holidays and so on. If your order is not received in declaration time, please contact us.
What to do if there is a problem with the product
Please use the product according to the product manual first, if you still can't use it, please contact customer service in time, please don't open the dispute at will, we believe that communication is much better than the dispute.
We consider customers as our friends. We hope you can shop from us with more happiness and less worry. Your support is very important to us, don't forget to leave us 5 star feedback.
For information request
If you have any questions, do not hesitate to contact our customer service. We respond quickly.